The book makes an honest semi-scientific attempt to figure out why some teams are successful and some others aren’t. Given an ordinary team in an organization, is it possible to make it better and, on the other hand, prevent it from falling apart? In order to answer this question, the authors categorize individuals into 4 categories (DISC classification), and analyse how they interact pair-wise, and as a whole.
The second part of the book consists of lab exercises for those people who want to try it within their teams.
The only frustrating things about the book is that authors don’t give clear answer whether these suggestions helped anyone in real life. But what they say makes perfect sense, nonetheless.